Frequently Asked Questions

How long will it take to get my order?

Standard products typically ship within 7-10 business days. We'll do our best to make it clear up front if that's not the case. Please understand that most of Krakatoa items are made to order and thus take time. There isn't a giant warehouse of inventory or a sweatshop cranking out orders. Good things take time; thanks in advance for your patience. 

Do you do custom work?

You bet. Head over to the Custom Orders page to find out more and start the process.

Can I come visit?

Studio visits are by appointment only. If you're interested in coming by the shop, please get in touch to get the ball rolling. 

Do you offer wholesale?

We're always excited to partner up with like-minded store owners. Get in touch if you think your store might be a good match for Krakatoa goods. 

Who took all these great photos?

Ellen Wildhagen at Ellen Marie is responsible for the bulk of the photos on this site, especially the good ones.